Expert Website Maintenance Plan For Your Site
Reliable Hosting, Security, and Care Plans for Your Peace of Mind
At Optimised Web Expert, we believe in delivering more than just a website. We offer an ongoing partnership for the growth and maintenance of your online presence. Our Base Maintenance Plan is not just an additional service; it's an integral part of our commitment to your success. Here's why:
Continuous Optimisation
Your website requires regular updates and optimisations to ensure top performance and security.
Cost-Effective Licensing
Our Care Plan includes access to premium tools. You won't have to pay the high cost of individual licenses.
Uptime Monitoring
We watch your website for unexpected downtime. This ensures quick action to cut interruptions. It also maintains consistent availability for your visitors.
So, What's In the Website Maintenance Plan ?
Here’s a quick look at the main parts that make our website care plan so valuable for our clients.
Website Hosting
The base of your website is hosting. It affects security, performance, optimisation, and ease of use. We provide great hosting for all our clients, so you don’t have to stress about anything.
Software Updates
Your website needs updates, just like your phone. Outdated plugins are a leading cause of website hacks. We handle weekly updates for you.
Monitoring & Security
We use special tools to watch your site’s traffic and activity, guard against potential hacks or breaches, and monitor uptime to make sure your site is always working well.
Website Backups
Regular website backups are crucial for many reasons, mainly if the site needs to be restored, transferred, or downloaded. We offer external backups and restore points for all our plan clients.
Website Optimisation
To load quickly, perform well, and ensure speed, the files, database, and media need optimisation. We have special tools to keep your site optimised and running smoothly, and we clean up all website junk.
Monthly Reporting
You shouldn’t have to figure out what’s happening on your site. We handle that for you with a detailed (but not overwhelming) monthly report that also highlights our monthly work on your site.
Priority Support
As a client, you get priority support. We will provide exclusive contact details for you to reach us whenever you need an update, addition, or have any questions. We do our best to respond within 24 hours on business days. P.S. It’s usually quicker!
Personal Consultations
We are with you every month, and we know what’s happening on your website. This knowledge allows us to offer strategy, new marketing ideas, and conversion best practices to implement on your site, which we can discuss quarterly or annually, depending on your plan.
Auto Privacy Policy
EVERY website needs an up-to-date privacy policy that protects your site visitors’ traffic and activity. We handle that for you with our partnership with Termaggedon, a tool that keeps your site legal with auto-updating policies that generate automatically.
WE SUPPORT YOU MONTH TO MONTH!
As a client on our care plan, we offer complimentary time (between 1-3 hours depending on your plan) for ongoing website updates, additions, or changes! Additionally, all care plan clients receive our reduced hourly rate.
The Dangers Of Not Having A Website Maintenance Plan For Your Site
Here are some common problems that can happen to sites that are not protected:
Website Hack
If your website is not maintained and protected, it's not a question of 'if' but 'when' a hack will happen.
Slow Performance
If your website is not optimised, it will work and load more slowly over time, affecting sales and customer satisfaction
No Backups
Without regular maintenance and protection, there's a high risk of losing critical data in the event of a hack or system failure.
High Licensing Costs
Not having a care plan can lead to increased expenses for tool licenses. With a care plan, these costs are included, giving you access to premium tools without the financial burden of buying individual licenses.
Website Legitimacy
Issues like a down SSL Certificate or warnings of an insecure connection can negatively impact traffic and how people perceive your brand.
It's All on You
By not having your website cared for monthly, all the responsibilities covered in our plan fall on you, potentially costing more in tools, time, and unnecessary stress.
The good news is ? We've got your back
We offer a perfect base care plan for your website, so you can relax and have us on your side every month, taking care of these complicated, confusing, and ever-changing issues in the digital world that YOU shouldn't have to worry about.
Frequently asked questions
Here are some common questions about our website care plan.
Can I cancel anytime?
Yes! Our website care plan is available on a monthly or annual basis, with a no-risk, no-questions-asked guarantee. If you need to remove your website from our hosting or care plan, you are free to do so. You will be billed only for the month or year that has been paid for. 🙂 Please note, upon leaving our care plan, you will need to take over payment for the tool licenses that we covered as part of our service.
Are there any setup fees?
No, there are no setup fees for our Care Plan. We believe in transparent pricing, so you pay only for the ongoing service without any hidden costs.Do you offer just maintenance?
Our Care Plan is comprehensive and includes more than just maintenance. It covers hosting, security, updates, and more. We’ve designed it to be a complete solution for your website’s ongoing needs.What if I don't want the plan?
The Care Plan is essential for all websites we manage. This policy ensures that we can maintain the high standards of performance, security, and support that your site deserves. Without this plan, clients are responsible for the payment of tool licenses.
Can I join the plan if I initially said no?
Certainly! If you initially decline the Care Plan but later change your mind, you can join. We’ll conduct an initial review of your website to integrate it seamlessly into our Care Plan structure.What if I need more time than the monthly support time allows?
If your needs exceed the allotted monthly support time, we offer additional support at a competitive hourly rate. We can also discuss upgrading your plan to include more support time as needed.What if I don't use the plan and my site gets hacked?
Without the protective measures included in our Care Plan, your site is more vulnerable to security breaches. If your site gets hacked while not under our Care Plan, we can offer assistance to recover and secure your site at an additional cost.What if the site gets hacked or breached while on the plan?
In the unlikely event of a breach under our Care Plan, we will prioritise addressing the issue at no extra cost. Our plan includes proactive security measures to minimise risks and rapid response to any security incidents.Do you take on sites that you didn't build?
Yes, we can take on sites that weren’t built by us. However, we will need to perform an initial assessment to ensure that we can apply our Care Plan effectively to your site.Do you offer price discounts for multiple sites?
Absolutely! We offer discounted rates for clients who enroll multiple sites in our Care Plan. Contact us for more details and customised pricing.Does my monthly update time roll over?
No, the retainer of hourly updates is covered for that month but does not rollover or add up for later use.
What's included in the monthly time?
The monthly time in your Care Plan includes content updates, minor site modifications, consultations, and other support activities. It’s designed to address the regular maintenance needs of your site.
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